Customer Fraud Alert messaging
Customer Fraud Alert messaging
Have You Verified the Source Before You Send?
Customer should not send money based solely on requests received through Social media or messaging platforms such as WhatsApp, Telegram, Facebook, email, SMS, or unsolicited phone calls. Customers should verify any financial requests through direct voice communication or official contact channels of the purported sender before initiating any transaction.
Would You Share Your PIN or OTP with Anyone?
Customers must never share PINs, passwords, OTPs, verification codes, or other security credentials with any person under any circumstances.
Are You Downloading Apps from Trusted Sources?
Customers should not open suspicious links received through SMS, email, or social media, and should only download mobile banking and mobile money applications from trusted sources (Google Play Store and Apple App Store).
Have You Checked Your Account Today?
Customers should regularly check their account or wallet balances and transaction history.
Cyber Security Awareness Tips
Anbesa Bank is committed to protecting our customers' personal and financial information. Maintaining our customers' trust and confidence is our priority.
More and more frequently, consumers are using their mobile devices for online banking, payments, ATM, Cardless, paperless, and shopping. We can now check our bank account balances, deposit a check using a mobile device's camera, pay bills, transfer money between friends, and make purchases directly on our mobile devices. However, since these activities require users to provide sensitive personal information such as their names, account numbers, email addresses, passwords, PIN, OTP, verification codes and Biometric etc., it is important to weigh the perceived benefits and potential risks associated with mobile payments and banking.
Use stronger authentication
Strong authentication ensures that a user’s identity is reliably verified in digital services. It is essential for secure e-signing, online transactions, and services handling personal data.
• Strong authentication confirms identity using trusted methods such as bank credentials (password and/or PIN) or mobile certificates, or a trusted device.
• It differs from simple authentication, which relies on one factor such as a password.
• A stronger authentication helps verify that a user has authorized access to an online account.
For example, it could be a one-time PIN texted to a mobile device, providing an added layer of security beyond the password and username.
• Strong authentication confirms identity using trusted methods such as bank credentials (password and/or PIN) or mobile certificates, or a trusted device.
• It differs from simple authentication, which relies on one factor such as a password.
• A stronger authentication helps verify that a user has authorized access to an online account.
For example, it could be a one-time PIN texted to a mobile device, providing an added layer of security beyond the password and username.
Use unique passwords
Use different passwords for different programs, accounts, and devices. By having multiple passwords, even if attackers do get one of your passwords, they will not have access to all of your accounts. Do not choose options that allow your device to remember your passwords.
Check your account statements regularly
Review your banking, credit card, or payment service statements regularly to ensure there are no unauthorized charges or withdrawals.
Know your applications
Be sure to review and understand the details of an app before downloading and installing it. Be aware that apps may request access to your location and personal information, and determine what information you want the app to be sharing or transmitting. Delete any apps that you do not use regularly to increase your security.
Be up to date
Be sure to review and understand the Keep your software updated to the latest version available. Maintain your security settings to keeping your information safe by turning on automatic updates so you don't have to think about it and set your security software to run regular scans.
Be cyber secure at the workplace
Businesses face significant financial loss when a cyberattack occurs. The number of Ethiopia business experiencing data breaches grows every year. Cybercriminals often rely on employees failing to install software patches or clicking on malicious links to gain access to systems. From the top leadership to the newest employee, cybersecurity requires the vigilance of everyone to keep data, customers, and capital safe and secure.
Treat business information as personal information
Business information typically includes a mix of personal and proprietary data. While you may think of trade secrets and company credit accounts, it also includes employee personally identifiable information (PII) through tax forms and payroll accounts. Do not share PII with unknown parties or over unsecured networks.
Technology has its limits
As "smart" or data-driven technology evolves, it is important to remember that security measures only work if used correctly by employees. Smart technology runs on data, meaning devices such as smartphones, laptop computers, wireless printers, and other devices are constantly exchanging data to complete tasks. Take proper security precautions and ensure the correct configuration of wireless devices in order to prevent data breaches.
Social media is part of the fraud toolset
By searching Google and scanning your organization's social media sites, cybercriminals can gather information about your partners and vendors, as well as human resources and financial departments. Employees should avoid oversharing on social media and should not conduct official business, exchange payment, or share PII on social media platforms.
You should always back up your data
Backing up your data is crucial for your business. A regular data backup, preferably daily or weekly, saves your important files from inevitable data loss situations due to cyberattack events such as ransomware attacks, system crashes, malware infections, hard drive corruption, and failure.
Report as soon as you can
Immediate action can prevent financial loss.
Stop immediately: Do not click links or respond to suspicious messages. Do not share personal info with unverified contacts.
Contact Anbesa Bank immediately:
Telephone: 8803
Email: info@anbesabank.com
Monitor accounts for irregularities. Keep a record of suspicious messages.
Stop immediately: Do not click links or respond to suspicious messages. Do not share personal info with unverified contacts.
Contact Anbesa Bank immediately:
Telephone: 8803
Email: info@anbesabank.com
Monitor accounts for irregularities. Keep a record of suspicious messages.